Status
Available
Collection
Description
A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back.
User reviews
LibraryThing member AlexTheHunn
This is a motivational book that teaches you how to get repeat, persistent customers. It emphasizes aspects other than selling directly. Instead one builds trust and understanding. A cynic may view this is manipulation.
LibraryThing member msleighm
Great ideas for growing a sales or service organization.
Subjects
ISBN
0671747959 / 9780671747954
Local notes
Entered by Lanie and Audrey