Status
Available
Publication
Berkley (2004), Edition: Reprint, 368 pages
Description
Self-Improvement. Nonfiction. HTML:Susan Scott reads her newly revised and updated New York Times and Wall Street Journal bestseller to achieving success one conversation at a time. As the master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, you must transform everyday conversations in effective ways to get your message across. In this guide, Susan teaches you how to: -Overcome barriers to meaningful communication -Expand and enrich relationships with colleagues, friends, and family -Increase clarity and improve understanding -Handle strong emotionsā??on both sides of the table -Connect with colleagues, customers, and family at a deep level By mastering the Seven Principles of Fierce Conversations, you will begin to change your lifeā??one conversation at a… (more)
User reviews
LibraryThing member Dangraham
A pretty obvious book about saying what you need to say to people and the value of doing so.
LibraryThing member LoriTori
This is the book that I needed to read at the right time. I had learned other methods of coaching such as co-active coaching; however this author and book were the reminders that I needed to keep using this model. I am a lead of 6 employees in a large corporation and using the Mineral Rights method
Two favorite quotes: 1. "The problem solved is the problem stated." That statement really speaks to me since people bring new ideas and potential solutions to me everyday for consideration; however everyone knows now that they need to explain what problem that it is solving before we can get into the pros and cons of the solution. 2. "The conversation is the relationship." Kind of speaks for itself...if you have read the book. ;-)
I sometimes found that the author examples spoke to me and sometimes they did not, but I believe that is due to different life experiences and perspectives.
Show More
is something that I do everyday in some form or another.Two favorite quotes: 1. "The problem solved is the problem stated." That statement really speaks to me since people bring new ideas and potential solutions to me everyday for consideration; however everyone knows now that they need to explain what problem that it is solving before we can get into the pros and cons of the solution. 2. "The conversation is the relationship." Kind of speaks for itself...if you have read the book. ;-)
I sometimes found that the author examples spoke to me and sometimes they did not, but I believe that is due to different life experiences and perspectives.
Show Less
LibraryThing member llaammaa
Great book, applicable to many relationships -- work, family, faith. A call to be genuine in conversation, to show up completely and to require others to do the same. I've used principles from the book to guide conversations with friends, subordinates, and superiors.
LibraryThing member GShuk
Many insites into real conversations. For example:
Insite: Use "and" instead of "but" when saying 2 facts. If you use the word and it is open and allows both parties to figure out what to do about it. But signals you have made a decision. eg I know you would like more time but/and we have a deadline
Insite: Use "and" instead of "but" when saying 2 facts. If you use the word and it is open and allows both parties to figure out what to do about it. But signals you have made a decision. eg I know you would like more time but/and we have a deadline
Show More
that can not be moved. Show Less
LibraryThing member VVilliam
A great book, and I felt I got a lot out of it. Lots of good stories to make the lessons memorable, and concrete advice. I'll be recommending this to others.
LibraryThing member Cecilturtle
I found this book very meaty: as I was reading it, tonnes of conversations came up where I felt I had made an impact or, on the contrary, felt frustrated. This book helped me pinpoint what I had done well or what I had bungled. It was a perfect complement to a coaching session I recently attended
I've started applying them and the results are phenomenal: I find people are listening better and I feel I am hearing them better. I even had someone come up to me and thank me for showing my ability to hear them out - to me, that's worth gold.
Practice makes perfect, and Scott's annexes will help me focus on staying on the right track. Her simple, straightforward approach is easy to understand and, with a bit of confidence, easy to apply. It takes the defensiveness out of the equation and replaces the value of silence and cuing. This book has definitely enriched my leadership skills.
Show More
and provided clear guidelines that I can follow at work, and at home.I've started applying them and the results are phenomenal: I find people are listening better and I feel I am hearing them better. I even had someone come up to me and thank me for showing my ability to hear them out - to me, that's worth gold.
Practice makes perfect, and Scott's annexes will help me focus on staying on the right track. Her simple, straightforward approach is easy to understand and, with a bit of confidence, easy to apply. It takes the defensiveness out of the equation and replaces the value of silence and cuing. This book has definitely enriched my leadership skills.
Show Less
LibraryThing member ProfH
This person writes at high school level with elementary school level concepts. If you get something out of this I feel both glad and sorry for you (not saying that to be mean...it is just that to go through life without even a primitive understanding of communication is a real shame).
Subjects
Language
Original language
English
Physical description
9 inches
ISBN
9780425193372
UPC
884187257156