Status
Available
Call number
Publication
Washington, D.C. : CEEP Press Books ; Milwaukee, WI : ASQC Quality Press
ISBN
9780941893008
Description
W. Edwards Deming is acknowledged as the founder of Total Quality Management principles. This text explains his philosophy, taking readers in detail through each of the famous 14 principles which represent the core of Deming's approach to quality management.
Local notes
CONTENTS:
Foreword / Dr. Deming -- Chapter One. Create constancy of purpose -- Two. Adopt the new philosophy -- Three. Cease dependence on mass inspection -- Four. Constantly and forever improve the system --Five. Remove barriers -- Six. Drive out fear -- Seven. Break down barriers between departments -- Eight. Eliminate numerical goals -- Nine. Eliminate work standards -- Ten. Institute modern methods of supervision -- Eleven. Institute modern methods of training -- Twelve. Institute a program of education and retraining -- Thirteen. End the practice of awarding business on pricetag -- Fourteen. Put everybody to work to accomplish the transformation
Foreword / Dr. Deming -- Chapter One. Create constancy of purpose -- Two. Adopt the new philosophy -- Three. Cease dependence on mass inspection -- Four. Constantly and forever improve the system --Five. Remove barriers -- Six. Drive out fear -- Seven. Break down barriers between departments -- Eight. Eliminate numerical goals -- Nine. Eliminate work standards -- Ten. Institute modern methods of supervision -- Eleven. Institute modern methods of training -- Twelve. Institute a program of education and retraining -- Thirteen. End the practice of awarding business on pricetag -- Fourteen. Put everybody to work to accomplish the transformation