Status
Available
Call number
Publication
Ann Arbor, Mich. : Health Administration Press Perspectives
ISBN
9780910701167
Description
The link between employee & patient satisfaction is generating considerable interest. This new edition presents a fully developed & validated survey for measuring nurses' satisfaction with their work.
Local notes
Job enrichment, decreased turnover, cost savings, greater productivity, and improved patient care-all depend on employee satisfaction.
Paula Stamps' Index of Work Satisfaction is one of the best known and most widely used tools to measure nurses' response to their work. This long-awaited second edition represents more than two decades worth of experience using this measurement tool. Included are abstracts of more than 20 research projects that show how the tool has been used not only to understand the nursing profession, but to redesign processes and improve patient care. The book also provides a network of researchers who have used the Index.
Paula Stamps' Index of Work Satisfaction is one of the best known and most widely used tools to measure nurses' response to their work. This long-awaited second edition represents more than two decades worth of experience using this measurement tool. Included are abstracts of more than 20 research projects that show how the tool has been used not only to understand the nursing profession, but to redesign processes and improve patient care. The book also provides a network of researchers who have used the Index.