Creative Problem Solving for Health Care Professionals

by Cecelia K. Golightly

Paper Book, 1981

Status

Available

Call number

IBMC Library - W 88 G626c 1981

Publication

Rockville, Md. : Aspen Systems Corp.

ISBN

9780894433719

Description

A&P

Local notes

Managing resources requires a systematic approach based on a solid collection of data and on the appropriate analysis of that data. this book blends the commonly used problem-solving methodology with the infrequently used research technologies. It offers to the manager the strengths of both, since the focus is on the need for concise analysis of the problems, identification of all the parameters that influence those problems, and the determination of the most logical, effective solution.

CONTENTS:
The PRESEARCH process
The field of uncertainty
Data gathering
Examining survey responses
Issues raise questions about the need for change
Data supports problem statements
Exploring alternatives and arriving at solutions
The action plan
Evaluation and followup
Case study: an education department reorganized
PRESEARCH: an integral part of quality assurance
Situational interviewing
A tool for administrative decision making
A student's nonthesis project paper
Interdepartmental problem solving
Research within PRESEARCH
Planning change theory in PRESEARCH
The use of conceptual models in problem solving
A comparison of problem-solving models
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