Quantum Quality : Quality Improvement Through Innovation, Learning and Creativity

by William C Miller

Paper Book, 1993

Status

Available

Call number

IBMC Library - HD 62.15 M55 1993

Publication

White Plains, NY : Quality Resources

ISBN

0527917192 / 9780527917197

Local notes

CONTENTS:
Introduction: "Living the Questions . . ." -- Ch. 1. Quantum Quality -- The New Paradigm -- Ch. 2. Working Smarter, Richer, Better, Healthier -- Ch. 3. Success Is a Journey, Not a Destination -- Ch. 4. Set Goals Beyond Self-Interest -- Ch. 5. Manage Uncertainty Rather than Minimize Risk -- Ch. 6. Make Staff Development a Two-Way Street -- Ch. 7. Analyze Issues from a "Systems" Perspective -- Ch. 8. Use Four Distinct Strategies to Find Creative Options -- Ch. 9. Reach Speedy Decisions Based on Group Values -- Ch. 10. Assume Leadership and Managership at All Levels -- Ch. 11. Reward Focused Learning as Well as Improvement -- Ch. 12. Putting Our Deepest Values to Work.
Page: 0.0703 seconds