The 21st Century Organization : Reinventing Through Reengineering

by Warren Bennis

Other authorsMichael Mische
Paper Book, 1995

Status

Available

Call number

IBMC Library - HD 58.8 B4623 1995

Publication

San Diego : Pfeiffer

ISBN

0893842737 / 9780893842734

Description

Read it in just 2 hours! A Warren Bennis Executive Briefing Series Book With this book, two distinguished experts present a proven five-phase process for making an organization leaner, more responsive, and more aware of it's customers' needs. Drawing on real-life change iniatives undertaken at Motorola, General Electric, Hewlett-Packard and other industry leaders, Bennis and Mische demystify the process of reinventing a company and address many questions critical to the success of comprehensive change efforts. Through trAnd analysis, case study examples, and facts lists--all presented in an easy-to-absorb SuperReading format--The 21st Century Organization examines the economic, quality control, and productivity issues associated with organizational restructuring and demonstrates how each will impact a company's ability to compete in the growing global marketplace.… (more)

Local notes

CONTENTS:
What is reengineering? Myths and realities -- Why reengineer? The need for change -- Avoiding failure : a methodology for success -- Phase 1 : visioning and setting goals -- Phase 2 : benchmarking and defining success -- Phase 3 : innovating processes -- Phase 4 : transforming the organization -- Phase 5 : monitoring reengineered processes -- The human side of reengineering.
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