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Organizational Behavior, Theory, and Design, Third Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry.Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager's perspective.The Third Edition offers:- New case studies throughout underscore key theories and concepts and illustrate practical application in the current health delivery environment- In-depth discussion of the industry's redesign of health services offers a major focus on patient safety and quality, centeredness, and consumerism.- Current examples reflect changes in the environment due to health reform initiatives.- Diversity, health disparities, and cultural competencies are addressed in health care- Timely new material on change management provides new insight for future healthcare managers.- Each new print copy includes Navigate 2 eBook Access enabling users to read their digital textbook online or offline, on computers, tablets, and mobile devices.… (more)
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https://www.r2library.com/Resource/Title/1284194183
CONTENTS:
Chapter 1 Overview and History of Organizational Behavior
Chapter 2 Diversity and Cultural Competency in Health Care
Chapter 3 Attitudes and Perceptions
Chapter 4 Workplace Communication
Part II-Understanding Individual Behaviors
Chapter 5 Content Theories of Motivation
Chapter 6 Process Theories of Motivation
Chapter 7 Attribution Theory and Motivation
Part III-Leadership
Chapter 8 Power, Politics, and Influence.
Chapter 9 Trait and Behavioral Theories of Leadership
Chapter 10 Contingency Theories and Situational Models of Leadership
Chapter 11 Contemporary Leadership Theories
Part IV-Intrapersonal and Interpersonal Issues
Chapter 12 Stress in the Workplace and Stress Management
Chapter 13 Decision Making
Chapter 14 Conflict Management and Negotiation Skills
Part V-Groups and Teams
Chapter 15 Overview of Group Dynamics
Chapter 16 Groups
Chapter 17 Work Teams and Team Building
Part VI-Managing Organizational Change
Chapter 18 Organization Development
Chapter 19 Managing Resistance to Change.
Section Two-Macro Level
"The Organization"
Part VII Organization Theory and Design
Chapter 20 Overview and History of Organizational Theory
Chapter 21 Strategy and Structure
Chapter 22 Organization Structures: Contextual Dimension
Chapter 23 Organization Design Parameters: Internal Characteristics