Own the Gap : Building a Team-Based Daily Kaizen Culture

by Mike Martyn

Other authorsBryan Crowell (Author)
Paper Book, 2012



Call number

IBMC Library - HD 30.28 M9 2012


SISU Press


0985135417 / 9780985135416

Local notes

The 4 key-systems in this book have taken a top-down approach to management and transformed it into something with a co-creative nature. The interaction of systems with each other creates an environment that drives the generation of ever-increasing number of ideas.

Introduction: The limitations of Lean
The model: an integrated closed loop management system
Work process design: Preparing the ground
Creating an aligned strategy: What does it mean to win or lose?
Seeing gaps in real time: are we winning or losing?
Solving problems every day: If we are not winning, what are we doing about it?
Standardizing follow up: How can I help you win more often?
Engagement multipliers: Taking a leap of faith.
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