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Available
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Publication
A Final Project Submitted in Partial Fulfillment of the Requirements for the Master of Arts in Conflict Facilitation and Organizational Change, Process Work Institute, Portland, OR, 2015
Local notes
http://www.processwork.org/files/Finalprojects/Miret_J_September_2015.pdf
Abstract
The Heart Behind the Suit: Videos to Develop Skills for Working in Organizational Conflicts by Judith Miret
I have created 3 educational videos that demonstrate how organizations can approach typical organizational conflicts by using some of the tools of Processwork in a new format for doing facilitation. Scripts illustrate what the results are when a situation is facilitated compared with the results of not facilitating it. I decided to create educational videos based on the Experiential Learning Theory from Kolb that describes how concrete experience is key to developing the whole learning cycle, because it allows reflection and abstract conceptualization that are followed by active experimentation.The prompt for this project came after experiencing how managers typically deal with conflict and the consequences of its escalation in organizations. It brought me to videotape what it could be like if the individuals involved in a conflict were able to have the skills to facilitate those situations, an essential element for any program that addresses the development offacilitators. Using video has proven to be more effective than educational texts or articles alone, as it provides the possibility of feeling self-identified with the situations and the characters. It also allows for seeing what is not possible to perceive in books or texts which is the use of metaskills, mainly shown by elements not transcribable. They constitute the essence of the facilitation as itcan be the posture, tone of voice, attitude, movements, pace of speech, and glances among others that are used by the facilitator as a result of her own process. I strongly recommend further educational work that can combine different means of instruction and definitely includes the video format. Using these together with the educational tips included in each of the videos allows viewers to see and reflect upon the elements of conflict as well as the consequences shown in the individuals ’interactions in the videos.
Links to the videos:
THE MANAGEMENT IS READY TO FIGHT
https://www.youtube.com/watch?v=oHPBcfZhlbg
THE MANAGEMENT CHANGEOVER
https://www.youtube.com/watch?v=UGhQWIitXQY
FACILITATION COMES EASILY
https://www.youtube.com/watch?v=jhgLCLZlhgM
Abstract
The Heart Behind the Suit: Videos to Develop Skills for Working in Organizational Conflicts by Judith Miret
I have created 3 educational videos that demonstrate how organizations can approach typical organizational conflicts by using some of the tools of Processwork in a new format for doing facilitation. Scripts illustrate what the results are when a situation is facilitated compared with the results of not facilitating it. I decided to create educational videos based on the Experiential Learning Theory from Kolb that describes how concrete experience is key to developing the whole learning cycle, because it allows reflection and abstract conceptualization that are followed by active experimentation.The prompt for this project came after experiencing how managers typically deal with conflict and the consequences of its escalation in organizations. It brought me to videotape what it could be like if the individuals involved in a conflict were able to have the skills to facilitate those situations, an essential element for any program that addresses the development offacilitators. Using video has proven to be more effective than educational texts or articles alone, as it provides the possibility of feeling self-identified with the situations and the characters. It also allows for seeing what is not possible to perceive in books or texts which is the use of metaskills, mainly shown by elements not transcribable. They constitute the essence of the facilitation as itcan be the posture, tone of voice, attitude, movements, pace of speech, and glances among others that are used by the facilitator as a result of her own process. I strongly recommend further educational work that can combine different means of instruction and definitely includes the video format. Using these together with the educational tips included in each of the videos allows viewers to see and reflect upon the elements of conflict as well as the consequences shown in the individuals ’interactions in the videos.
Links to the videos:
THE MANAGEMENT IS READY TO FIGHT
https://www.youtube.com/watch?v=oHPBcfZhlbg
THE MANAGEMENT CHANGEOVER
https://www.youtube.com/watch?v=UGhQWIitXQY
FACILITATION COMES EASILY
https://www.youtube.com/watch?v=jhgLCLZlhgM