Status
Available
Call number
Collection
Publication
KANGAROO PRESS PTY.LTD (1987), 320 pages
Description
People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these roadblocks damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful, emotionally charged situations.
User reviews
LibraryThing member LLLMontebello
With descriptions of common communication barriers, guidelines for improved listening, methods for developing assertiveness, conflict management and collaborative problem solving, this is an excellent resource for anyone interested in enhancing their human relationships through improved
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communication skills. It is especially useful for Leaders providing mother-to-mother support and is used as a training reference by the LLLI Human Relations Enrichment Department. Show Less
LibraryThing member LLLOFCOLUMBIA
People Skills is a communication-skills handbook that can help you eliminate communication problems
LibraryThing member carterchristian1
A good overall introduction to the communication skills of listening, speaking and self assertion.
LibraryThing member LUMILOIS
Not a book to read right through, although I tried. A reference book for problem situations. I found reading a chapter and talking over the concepts with my most trusted friend has helped me find better boundaries and become more assertive. Teaches how to stand up for yourself in a non agressive
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manner. Mostly so everyone has their dignity and I get what I want too. Show Less
LibraryThing member CenterPointMN
A practical guide to asserting yourself, listening to others and resolving conflicts.
Subjects
Language
Original language
English
Original publication date
1987
Physical description
320 p.; 5.43 inches
ISBN
0731800311 / 9780731800315