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Author Chris Anderson makes the compelling case that in many instances, businesses can profit more from giving things away than they can by charging for them. Traditional economics operates under fundamental assumptions of scarcity--there's only so much oil, iron, and gold in the world. But the online economy is built upon three cornerstones: processing power, hard drive storage, and bandwidth--and the costs of all these elements are trending toward zero at an incredible rate. Never in the course of human history have the primary inputs to an industrial economy fallen in price so fast and for so long. This is the engine behind the new Free, the one that goes beyond a marketing gimmick or a cross-subsidy. Anderson explores this radical idea for the new economy, and demonstrates how this revolutionary price can be harnessed for the benefit of both consumers and business alike.--From publisher description.… (more)
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It's not a heavy read - the pages are small and there aren't too many of them. There are fun anecdotes about how successful marketing campaigns of the past have
There are a number of cultural heritage institutions that I can think of which would benefit from taking several leaves out of this book (if that wouldn't involve vandalising library materials, that is).
Even if you are one who sides more with sceptic Andrew Keen than enthusiast Chris Anderson, at the
However, any book about free and the internet must seriously address the issue of piracy, whether it is for or against it. Anderson does not provide evidence to support his claim that piracy generates more audience dollars than it forgoes.
haha, just kidding. I'd have paid for this book, even though I did get it for free (gratis, not libre).
It's quite an interesting look at the nature of digital economies (and is not too technical/complicated for a dummy like me to follow).
If you're not looking into the
I must fall in the last category 'cause I liked learning this stuff, even though it's completely useless knowledge since I don't own a business, don't pirate or buy pirated items, and don't spend much time on the internet other than to write some book reviews.
Overall I thought this was a good overview of the concept of Free in a capitalist society. There are some nice
This would be a good book for Econ and Business oriented people.
The book (257 pages) has three section for 16 chapters. In the last chapter I look one idea of reading: The High Cost of Free Parking - Donald Shoup that explain the value of nature in relation to man.
Overall, I was very impressed by this book. It was quite outside the realm of my preferred reading, but after being given the free audiobook, took the opportunity to listen, and was very happy I spent the time listening to his ideas.
Let me say a few things up front.
First, this is an excellent book that will make you think about how these concepts apply to
Second, I am part of an example that Chris uses to defend his hypothesis: GeekDad. Chris started GeekDad as the parenting blog for Wired magazine. The blog is led by Ken Denmead as editor who gets a nominal retainer. The rest of the contributors are unpaid volunteers writing for a magazine conglomerate that makes good money selling ads on GeekDad. I am one of those volunteer contributors. (You can see my name in the list of core contributors in left-hand column.)
Third, Chris does not take the position that everything should be free. He merely points out that more things now can be, thanks to the reduced costs of computer power, storage and networking.
Fourth, I paid for the book out of my own pocket. Free, the book is not free. Free, an abridged audio version is free online.
The Long Tail
Free is an extension of his previous book: The Long Tail. In that book he showed how the sale of large quantity of less popular titles can collectively sell as much as the few popular titles. You can make this work when you have cheap storage. Free takes the next step of what happens when your marginal production costs get close to zero.
There are many studies that show there is a big difference between something costing very little and something costing zero. Therefore you will attract a bigger audience if you round down. With electronic distribution, the marginal cost for adding the next customer is close to zero. So Chris says round down.
How Do You Make Money?
Chris outlines 50 different ways that you can make money even when you are giving away some of your product. Chris does not advocate giving away everything, just some of the things when the marginal cost is close to zero. One of the big distinctions is whether your product is atoms or bits. Atoms are expensive to produce and distribute. Bits are not.
He divides the idea of Free into four categories: cross-subsidies (give away the razor, sell the blade); advertising-supported services (from radio and television to websites); freemium (a small subset of users pay for a premium version of something, supporting a free version for the rest); and non-monetary markets (in which participants motivated by non-financial considerations develop things like Wikipedia and GeekDad).
Freemium is the model that Chris seems most in favor of. You give away a limited version of the product, but charge for the full version, add-ons and enhancements. SocialText just adopted that model for their wiki product: Free for 50. You can use a limited version of the product with up to fifty people at no charge. That freemium model got me using it.
Information is Expensive but Wants to be Free
Chris quotes Stewart Brand:
On the one hand information wants to be expensive, because it's so valuable. The right information in the right place just changes your life. On the other hand, information wants to be free, because the cost of getting it out is getting lower and lower all the time. So you have these two fighting against each other.
What about law firms?
Let's look at the most extreme examples, Orrick, Herrington and Sutcliffe's free business formation contracts and Wilson Sonsini's Term Sheet Generator. There's no cost to use the forms and no registration required to download them. Businesses can use them free. Other lawyers can use the forms as if they were their own and use them to serve their own clients. But the free product may help capture business. There are big segments of the legal market that can't afford to hire these firms. Now, a business using these may be more likely to use the firm because some of the work has already been done. The firms could charge far less to review a completed form than if the firm were to begin the incorporation from scratch. It may offer them a competitive advantage if opposing counsel presents them with one of their own forms.
But those examples are new and few.
There is an incredibly common freemium model adopted by almost every law firm: Client Alerts.
When you had to mail these alerts there was a dollar cost associated with that distribution. To better phrase that, there was a stamp cost associated with distribution. Now distribution are costs are minimal. The costs are the same whether you email it to 500 people or 50,000 people. The same is true with viewing it on the law firm's website.
I think it is quaint that some law firms still use the "client alert" label. I get more alerts from firms that do not represent me, than I do from the firms that do represent me.
Lawyers and their firms are giving away this valuable legal insight in the hopes that you will hire them to represent you in a matter related to the information in their publication. They use the publications to showcase their expertise, but in the process give away some of their substantive knowledge.
I happen to drink the Kool-Aide connected to information abundance and how so much of the existing information distribution business is being disrupted by digital
He's more accessible than Benkler. Even more so that Shirky or Weinberger, but he does so without sacrificing rigor. What Anderson does differently than the scholarly crowd is to take up the argument for information abundance from the business point of view.
Highly recommended, even though I'm late to the party and his examples are starting to get a touch dated.
I happen to drink the Kool-Aide connected to information abundance and how so much of the existing information distribution business is being disrupted by digital
He's more accessible than Benkler. Even more so that Shirky or Weinberger, but he does so without sacrificing rigor. What Anderson does differently than the scholarly crowd is to take up the argument for information abundance from the business point of view.
Highly recommended, even though I'm late to the party and his examples are starting to get a touch dated.
It was intriguing especially just in terms of thinking about how I've been doing almost a similar thing in my own "web business", doing a lot of free sites and getting more and more paid jobs as we go.