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Wendy Leebov
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Service Excellence : The Customer Relations Strategy for Health Care
by
Wendy Leebov
Paper Book, 1988
Tags
hospital public relations
,
hospital and community
,
customer relations
,
consumer behavior
,
marketing of health services
,
professional-patient relations
Collection
Items available at INTEGRIS SOUTHWEST Medical Center Library
Status
Available
Call number
ISMC Library - WX 158.5 L482s 1988
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Positive Co-worker Relationships in Health Care
by
Wendy Leebov
Paper Book, 1990
Tags
allied health personnel
,
interpersonal relations
,
psychology and allied health personnel
,
health workforce
Collection
Items available at INTEGRIS BAPTIST Medical Center Library
Status
Available
Call number
IBMC Library - WX 160 L482p 1990
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Effective Complaint Handling in Health Care
by
Wendy Leebov
Paper Book, 1990
Tags
customer relations
,
complaints against health facilities
,
patient satisfaction
,
consumer behavior
,
health facility administration
,
interpersonal relations
Collection
Items available at INTEGRIS BAPTIST Medical Center Library
Status
Available
Call number
IBMC Library - WX 158.5 L482e 1990
Ask About This
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